Support
Need help with TradeCraft? Browse the questions below or reach out directly.
Frequently Asked Questions
Do I need an account to use TradeCraft?
Yes. An account keeps your journals, trades, playbooks and trading plan synced across your devices. Sign up with your email or Google account.
Does TradeCraft connect to my broker?
TradeCraft never holds your broker login. Import trades from broker files and CSV, enter them by hand, or install TradeCraft Manager in MetaTrader 5. It runs in your own terminal and sends your closed trades to your journal.
Can TradeCraft Manager place trades?
Only when you ask. Its position sizer places an order when you press Trade. Breakeven, partial closes, trailing stops and the Equity Defender act only for the settings you turn on.
Is my data private?
Yes. Your data is stored with row-level security, so only your signed-in session can read it. We do not sell your data or use it for anything other than your journal.
Can I export my trades?
Yes. Open Journal Settings → Export to download your trades at any time.
Can I keep separate journals for different accounts?
Yes. Create a journal per broker account, prop firm challenge or strategy under Settings → Manage journals, and switch between them from the top bar.
Does it work on my phone?
Yes. Open TradeCraft in your phone’s browser and add it to your home screen for an app-like experience on iOS and Android.
Contact Support
Email us
support@systemalpha.app — We respond within 48 hours.